This week we helped a client launch a new series of discussions using ‘Twitter Spaces‘ to speak with their community. This feedback made our week! I think the feature is extremely under…
Incremental improvements in how your brand is discovered, experienced, and spoken about.
CX is the result of every interaction a customer has with your business, from navigating the website to talking to customer service and receiving the product/service they bought from you.
Delivering a great customer experience is hugely important for any business. The better experience customers have, the more repeat custom and positive reviews you’ll receive, while simultaneously reducing the friction of customer complaints and returns.
CX Work
How to use SEO techniques to optimise your YouTube Videos
YouTube is one of the largest video platforms in the world, with billions of videos uploaded and watched every day. If you’re looking to get more views and engagement for your YouTube…
Should you be considering audio advertising?
Audio advertising and sponsoring podcasts is becoming an increasingly popular way for businesses to reach their target audience. The rise of podcasts and other forms of audio content has created a new…
9 ways to improve your Pinterest presence
Pinterest is a visual discovery and bookmarking platform that can be a powerful tool for businesses of all sizes. With over 250 million monthly active users, it’s an excellent way to reach…
How will A.I. affect marketing?
Artificial Intelligence (AI) has changed the landscape of marketing in a significant way. From predictive analytics to chatbots and personalized recommendations, AI has made it possible to automate a wide range of…
Five Ways to Improve your Instagram Reels
Instagram Reels has taken the world by storm and has become one of the most popular features on the platform. With its engaging and entertaining format, it’s no wonder that millions of…