A change in the guard could be on the way. In the ever-evolving world of digital marketing, where user attention is the most sought-after currency, two giants are engaged in a fierce…
Incremental improvements in how your brand is discovered, experienced, and spoken about.
CX is the result of every interaction a customer has with your business, from navigating the website to talking to customer service and receiving the product/service they bought from you.
Delivering a great customer experience is hugely important for any business. The better experience customers have, the more repeat custom and positive reviews you’ll receive, while simultaneously reducing the friction of customer complaints and returns.
CX Work
Pro Tip: Use Native Social Media Features
We are constantly asked about the next big thing in social and our top recommendations to ‘beat the algorithm’ and we have given the same answer time and time again over the…
Paid TikTok ads in EMEA 64% more effective than other digital media
A new study by TikTok and Kantar has found that paid TikTok ads are 64% more effective than other digital media at driving brand awareness and consideration among consumers in EMEA. The…
Is there a better way to search now?
Anyone else using Google way less for search now? I do a load of research when I’m working with clients, and let’s be honest, Google has been a god-send over the last…
10 Tips for Running Twitter Spaces + growing an audience.
This week we helped a client launch a new series of discussions using ‘Twitter Spaces‘ to speak with their community. This feedback made our week! I think the feature is extremely under…
How to use SEO techniques to optimise your YouTube Videos
YouTube is one of the largest video platforms in the world, with billions of videos uploaded and watched every day. If you’re looking to get more views and engagement for your YouTube…