At the company’s Worldwide Developers Conference in June, Apple announced their plans for the new iOS 15 software and features. Apple shared that the update will heavily focus on privacy features, including…
Incremental improvements in how your brand is discovered, experienced, and spoken about.
CX is the result of every interaction a customer has with your business, from navigating the website to talking to customer service and receiving the product/service they bought from you.
Delivering a great customer experience is hugely important for any business. The better experience customers have, the more repeat custom and positive reviews you’ll receive, while simultaneously reducing the friction of customer complaints and returns.
CX Work
Instagram adds 60s length functionality to Reels
After months of testing and deliberation on the matter, Instagram has finally opened the door for all users to be able to access the 60s limit for Reels on their platform, as…
TikTok updates you should know about
TikTok is constantly updating its platform to cater for all audiences, evolve its current offerings and ensure people stay engrossed, and are retained on the platform instead of finding other platforms. We…
TikTok to Convert Creator Accounts to Personal Accounts
There has been a bit of confusion over the last few months to what the differences is in terms of the different account options available for TikTok users, especially in the case…
Instagram is no longer the photo-sharing platform we all know and love
The Head of Instagram, Adam Mosseri, recently took to his own Instagram and Twitter accounts to give his followers an update on the changes that we can expect to see on Instagram…
New TikTok Spark Ads Allows Brands to Boost Organic Content
This week, TikTok introduced a brand new ad option called Spark Ads which essentially allows brands to boost existing organic videos with paid ad activity if they feel the video aligns with…