One of the most under utilised uses of social media is research and development. Social media is full of useful and actionable social data, yet most businesses chose simply to measure weak…
Social
Facebook Listening Tackles Second Screen Habits
Facebook are listening! Facebook have announced a new Shazam like feature that will allow…
Digital Customer Service: Silent Customer Killer
Customers can and do feedback about your services and products in many different ways and…
Google Plus Is Not A Ghost Town
TechCrunch is a well respected blog in the social media / digital tech world, however…
Geo targeted Mobile Ads On The Way From Facebook
Facebook will soon give businesses the capability for geo-targeted mobile ads. Facebook announced the launch…
How To Get The Most From The 80 20 Rule
An essential concept for any community manager, or any business trying to get the most…
6 Proven Tactics To Get Campaign Traction
Will your campaign be a success? You need to make sure that you do as much as…